{"id":701,"date":"2023-11-28T03:37:23","date_gmt":"2023-11-28T03:37:23","guid":{"rendered":"https:\/\/emrebsro.com\/index.php\/pravidla-pro-vraceni-zbozi\/"},"modified":"2023-12-04T04:05:43","modified_gmt":"2023-12-04T04:05:43","slug":"pravidla-pro-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/emrebsro.com\/cs\/index.php\/pravidla-pro-vraceni-zbozi\/","title":{"rendered":"Pravidla pro vracen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_custom_heading source=&#8220;post_title&#8220;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text woodmart_inline=&#8220;no&#8220; text_larger=&#8220;no&#8220;]<strong>Chcete reklamovat zbo\u017e\u00ed zakoupen\u00e9 na na\u0161ich str\u00e1nk\u00e1ch?<\/strong><\/p>\n<p>Vytiskn\u011bte a podepi\u0161te tento jednoduch\u00fd <a href=\"https:\/\/emrebsro.com\/wp-content\/uploads\/2023\/12\/claim-form.docx\"><br \/>\n<strong>reklama\u010dn\u00ed formul\u00e1\u0159<\/strong><br \/>\n<\/a>, p\u0159ilo\u017ete kopii da\u0148ov\u00e9ho dokladu (faktury, kterou jste obdr\u017eeli p\u0159i n\u00e1kupu) a za\u0161lete ji na n\u00e1sleduj\u00edc\u00ed adresu:<\/p>\n<p>renierperfumes2@gmail.com<\/p>\n<p>Mus\u00edte tak\u00e9 zaslat video informace, kter\u00e9 ukazuj\u00ed stav a \u010das poruchy na\u0161ich v\u00fdrobk\u016f. Bez tohoto testu nebudeme va\u0161i \u017e\u00e1dost hodnotit! Pozorn\u011b si p\u0159e\u010dt\u011bte na\u0161e pr\u00e1vn\u00ed podm\u00ednky pro p\u0159ij\u00edm\u00e1n\u00ed reklamac\u00ed:<\/p>\n<ol>\n<li><strong> Jak postupovat?<\/strong><\/li>\n<\/ol>\n<p>Po odesl\u00e1n\u00ed e-mailu s p\u0159\u00edlohami vypl\u0148te, podepi\u0161te a naskenujte formul\u00e1\u0159 spolu s fakturou a uk\u00e1zkov\u00fdm videem.<\/p>\n<p>Vy\u010dkejte na na\u0161i odpov\u011b\u010f, budeme v\u00e1s kontaktovat do 48 hodin od vypln\u011bn\u00ed a zdokumentov\u00e1n\u00ed va\u0161\u00ed reklamace. pot\u00e9, pokud bude va\u0161e \u017e\u00e1dost p\u0159ijata a ob\u011b strany se na z\u00e1klad\u011b vz\u00e1jemn\u00e9 dohody rozhodnou:<\/p>\n<p>Obdr\u017een\u00e9 zbo\u017e\u00ed za\u0161lete spr\u00e1vn\u011b zabalen\u00e9 a p\u0159ipraven\u00e9 k p\u0159eprav\u011b. Z\u00e1ru\u010dn\u00ed doba na\u0161ich v\u00fdrobk\u016f je 24 m\u011bs\u00edc\u016f. To zahrnuje spr\u00e1vn\u00e9 fungov\u00e1n\u00ed syst\u00e9mu rozpra\u0161ov\u00e1n\u00ed na\u0161ich lahv\u00ed a kvalitu \u0161\u0165\u00e1vy na\u0161ich v\u016fn\u00ed. P\u0159i n\u00e1kupu v\u00e1m v\u017edy za\u0161leme da\u0148ov\u00fd doklad (fakturu za va\u0161i objedn\u00e1vku) jako z\u00e1ru\u010dn\u00ed list. N\u00e1roky z vad a z\u00e1ruky (reklamace) se nevztahuj\u00ed na vady zp\u016fsoben\u00e9 nespr\u00e1vn\u00fdm pou\u017e\u00edv\u00e1n\u00edm, nespr\u00e1vn\u00fdm opot\u0159eben\u00edm, n\u00e1razy nebo opot\u0159eben\u00edm p\u0159i pou\u017e\u00edv\u00e1n\u00ed na\u0161ich v\u016fn\u00ed, ani n\u00e1razy.<\/p>\n<p>Z\u00e1kazn\u00edk je povinen uplatnit reklamaci ihned po vzniku z\u00e1vady. Vr\u00e1cen\u00e9 zbo\u017e\u00ed n\u00e1m mus\u00ed b\u00fdt doru\u010deno spolu s p\u00edsemn\u00fdm ozn\u00e1men\u00edm o vad\u00e1ch a mus\u00ed obsahovat mo\u017enost vy\u0159\u00edzen\u00ed reklamace kupuj\u00edc\u00edho podle z\u00e1kona, jinak bude reklamace pova\u017eov\u00e1na za neplatnou.<\/p>\n<p>Pokud chcete sv\u016fj v\u00fdrobek reklamovat, proto\u017ee nedorazil v po\u017eadovan\u00e9m term\u00ednu, i kdy\u017e zbo\u017e\u00ed dorazilo v dobr\u00e9m stavu, m\u016f\u017eete tak u\u010dinit, ale n\u00e1klady na vr\u00e1cen\u00ed jdou na va\u0161e n\u00e1klady!<\/p>\n<p>Pokud se rozhodnete v\u00fdrobek reklamovat, proto\u017ee nedorazil, mus\u00edte nejprve zah\u00e1jit reklamaci u dopravn\u00edho prost\u0159edku (po\u0161ta, TNT, DHL, FEDEX, UPS, v z\u00e1vislosti na va\u0161em p\u0159\u00edpadu) a pot\u00e9 dokon\u010dit reklamaci u FG Salon a zaslat n\u00e1m ofici\u00e1ln\u00ed e-mail, kter\u00fd v\u00e1m poskytla dopravn\u00ed spole\u010dnost podle va\u0161eho p\u0159\u00edpadu.<\/p>\n<p>Reklamaci p\u0159ezkoum\u00e1me podle pokyn\u016f v\u00fdrobn\u00ed spole\u010dnosti nebo v\u00fdrobce na\u0161eho vonn\u00e9ho zbo\u017e\u00ed nebo jeho z\u00e1stupce. Zbo\u017e\u00ed za\u0161leme v\u00fdrobci k vyj\u00e1d\u0159en\u00ed a manipulaci. N\u00e1klady na p\u0159epravu reklamovan\u00e9ho zbo\u017e\u00ed mimo z\u00e1kazn\u00edka nese z\u00e1kazn\u00edk. V p\u0159\u00edpad\u011b kladn\u00e9ho vy\u0159\u00edzen\u00ed reklamace je v\u00fdrobek p\u0159ed\u00e1n z\u00e1kazn\u00edkovi opraven\u00fd nebo nahrazen\u00fd nov\u00fdm zbo\u017e\u00edm.<\/p>\n<p>Maxim\u00e1ln\u00ed doba vy\u0159\u00edzen\u00ed n\u00e1roku je ze z\u00e1kona stanovena na 30 dn\u00ed, ale sna\u017e\u00edme se proces urychlit.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_custom_heading source=&#8220;post_title&#8220;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text woodmart_inline=&#8220;no&#8220; text_larger=&#8220;no&#8220;]Chcete reklamovat zbo\u017e\u00ed zakoupen\u00e9 na na\u0161ich str\u00e1nk\u00e1ch? Vytiskn\u011bte a podepi\u0161te tento jednoduch\u00fd reklama\u010dn\u00ed formul\u00e1\u0159 , p\u0159ilo\u017ete kopii<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/emrebsro.com\/cs\/index.php\/wp-json\/wp\/v2\/pages\/701"}],"collection":[{"href":"https:\/\/emrebsro.com\/cs\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emrebsro.com\/cs\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emrebsro.com\/cs\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/emrebsro.com\/cs\/index.php\/wp-json\/wp\/v2\/comments?post=701"}],"version-history":[{"count":6,"href":"https:\/\/emrebsro.com\/cs\/index.php\/wp-json\/wp\/v2\/pages\/701\/revisions"}],"predecessor-version":[{"id":735,"href":"https:\/\/emrebsro.com\/cs\/index.php\/wp-json\/wp\/v2\/pages\/701\/revisions\/735"}],"wp:attachment":[{"href":"https:\/\/emrebsro.com\/cs\/index.php\/wp-json\/wp\/v2\/media?parent=701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}